FAQ

EazyCarRental

How do I get the best deal on a rental car from EazyCarRental.com?

We work with almost all the major car hire brands and lots of smaller local companies to bring you a huge choice of cars at the very best price. To compare prices and find your ideal car at an unbeatable price, just use our search form. • Go to ‘Find me a car’ and enter your desire car, location and submit. • Activate/Verify your account and Contact details via email. • Select the best bid you receive from our suppliers and finalize. The booked vehicle will be delivered to you by our vendor.

What are the benefits to booking through EazyCarRental.com?

EazyCarRental.com allows you to find quotes from all the leading car rental companies in UAE. You can select and book the car of your choice with the best quote.In this way, you can find the best deal from a single website rather than ending up spending too much on your rental.You may even find a high-quality deal for a cheaper price.

What features do rental cars in the UAE include?

In the UAE, all rental cars come with an air-conditioner (AC) and FM radio. Most rental cars (newer models especially) come with a USB music player / mobile charging port so don't forget to carry your USB data cable for your mobile phones. Chargeable extras such as GPS, Baby or Child Seats, Wi-Fi may also available on request from the car rent shops.

Are insurance charges part of the car rental price?

In Dubai, most car rental companies offer standard insurance inclusive of the car rental price. However, always confirm the included insurance with the car hire company’s staff. If you're getting a car well below the market rate, there might not be any insurance included. Very few international car hire companies offer full-coverage car insurance in Dubai, UAE for an additional charge or free of cost.

What documents are required to rent a car in Dubai, UAE?

If you are a UAE resident, you are required to submit: • Copy of Passport • Copy of Residential Visa • Valid UAE Driving License • Copy of Emirates ID If you are a Tourist visiting the UAE, you need to submit: • Passport • Visit Visa • Home Country Driving License • International Driving Permit • Passport holders of GCC, US, UK, Canada and certain other countries can drive on their home country license in the UAE Which countries’ driving licenses are valid in the UAE? Check the below updated list to find out. Australia Austria Bahrain Belgium Belgium Brazil* Canada (Quebec*) China Croatia Cyprus Denmark Estonia Finland France Germany Great Britain Greece Hong Kong Ireland Italy Japan* Kuwait Lithuania Luxembourg Malta Malaysia Netherland New Zealand Norway Oman Poland Portugal Qatar Romania Saudi Arabia Singapore Slovakia* Slovenia South Africa South Korea* Spain Sweden Switzerland Turkey USA *Original + Translated Copy required For all other countries, an International Driving Permit is essential from the driving license holder’s home country.

Why do rental car companies block the deposit amount on your credit card?

Since traffic fines sometimes generate several days after the incident is recorded / reported by the RTA, companies block the deposit amount on a credit card as a safety net for fines incurred on their leased cars while they were rented by you. This also helps in times when a rental car is damaged by the driver. Salik charges are also recorded in a few days by the rental company to be paid by the driver. In case there are no fines or deductibles, the blocked amount is released within 14-20 days. On request, you can settle the additional charges in cash too if you do not wish to use your credit car

What are the overheads (additional costs) involved in renting a car in Dubai?

There are no overheads unless otherwise specified by the car hire company. You only need to pay the full rental amount for the period you need the car as a daily / weekly / monthly deal. However, a refundable deposit amount of AED 1500 or more per car is blocked by the car hire agency. Some companies accept the deposit amount in cash too. It’s best to ask regarding the type of insurance the rental cost includes as some companies provide no car insurance at all. And it will have to be considered as an additional cost.

What is Salik? Who pays the Salik charges?

Salik is Dubai's electronic toll collection system. There are no toll booths in Dubai providing you a continuous drive across the UAE without any interruptions. When you cross a Salik, charges are also recorded by the rental company through the RTA Salik system. You, the car renter / driver, pays the Salik charges. Car hire companies mark up the cost to AED 5 per salik. Here is a complete list of Salik Toll Booths in Dubai.(https://www.salik.gov.ae/en/toll-gates) Note: You also pay for Salik charges when your hired taxi crosses a toll in Dubai such as on Sheikh Zayed Road.

What is CDW insurance?

CDW insurance is Collision Damage Waiver which means that you are covered if there are any accidental damages to the car in a collision, no matter who is at fault. However, it is essential to get a Police Report (whichever emirate you are in). Consider getting CDW insurance if your rental car comes with a standard insurance package.

What is comprehensive insurance?

Comprehensive insurance covers you in case of any accidental damage to the vehicle, provided it isn’t your fault. A police report proving the same with a green or white slip must be produced for the same. Comprehensive insurance is generally included within the rental price as per RTA regulations in the UAE. However, we have heard that some car rental companies charge additional as "insurance cost". Beware of such companies as they might incur other hidden charges. All car rental offers in the UAE on EazyCarRental.com includes comprehensive insurance.

Can anyone else drive my hired car other than me?

No, only the registered driver whose driving license and details have been submitted can drive a leased car. If the car rented by you meets with an accident and the person in the driving seat is not you, the Police might consider you at fault even though it isn't your fault besides incurring other fines. An additional driver can be registered on the same hired car by submitting the required documents: copy of valid UAE driving license and visa along with AED 200 or so as registration fee.

What is mileage limitation? Why should I care about it?

Mileage limitation is the number of kilometers you can drive your rental car free of cost. The mileage limitation (200 km, 300 km or so) is provided as part of the rental price. Some car rental companies offer unlimited mileage with which you can drive the rental car for any number of distance / kilometers free of cost. You should care to check the car rental mileage limitation as the car rental price you are paying might be a bad deal if the mileage limitation is too less even if the car hire charge is low.

What about fuel charges? Who pays for the petrol (gas) in a rental car?

You, the car renter, pay for the fuel expenses. The fuel costs in the UAE are quite low anyway so fuel costs should not be much of a worry. However, if you are planning to drive large distances on a regular basis, find out the mileage your car delivers per liter / gallon to be sure. The fuel stations are rather crowded during peak hours, especially the petrol station by Telcom Metro Station off Sheikh Zayed Road

What type of fuel should I fill in the car I have leased?

Always check/note the type of fuel you must refill in the car you are hiring, right at the start. You can reach the car rental staff and check with them by mentioning the car you're driving and the rental reference number. While staff at the fuel stations / petrol pumps can assist you with this, it is your responsibility to fuel the rental car with the right type of gas. In the event of fueling the car with the wrong fuel type, you might be liable to pay for the damage done to the car including the cost of repairs and days it is kept in the garage.

What if I meet with a minor accident?

Some car rental companies are known to charge extremely high charges including repair costs + days the car is kept in the garage for repairs + admin fees (up to AED 1000) even for minor dents. Be sure to understand the terms if you're planning for a long-term lease from the car lease company staff. Concealing that small dent might seem like a good idea but if you're caught, the result might be even more expensive. Always keep your eyes open and note the existing dents, scratches and so on when the car rental staff checks the car before handing you the keys. Take pictures on your smartphone if necessary.

Who pays for parking a rented car?

The customer pays for the parking at the parking machines located within/nearby parking lots.

How do I pay for parking my hired vehicle in Dubai, UAE?

RTA provides multiple payment methods for parking in its public parking zones with the UAE. Firstly, you can pay directly in cash at the Park Meters located within / nearby parking lots. After you pay by coins or notes, a parking ticket will be issued and drop into the glass box below. It'd a good practice to place the parking ticket on the front dashboard inside the car for the RTA police's convenience. Every hour cost 2-4 AED in Dubai, put the corresponding Dirham in the slot and press OK. You should put receipt under the glass. By sms, from your mobile phone send sms to 7275 with text “Plate number of area and the number of hours you require the space".

What are the guidelines for driving in Dubai?

Always remember to pay for parking in public and private paid-parking spaces. Don’t cross the speed limit especially if you are driving a leased car. You might even incur additional charges over the AED 600 speeding fine.